Frequently Asked Shipping Questions:
What states do you ship to?
We ship only to: Alaska, Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Louisiana, Kansas, Maine, Maryland, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington, Washington D.C., West Virginia, Wisconsin and Wyoming. Subject to change at any moment based upon local laws.
What states do you not ship to?
We do not ship to: Alabama, Arkansas, Delaware, Illinois, Kentucky, Massachusetts, Mississippi, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Utah or Vermont. These of course are subject to change at any moment.
If you are interested in our products but live in a state with shipping restrictions, you may contact us to see if we can ship to an alternate address.
Do you ship internationally?
No. Sorry, at the moment we do not ship outside of the United States.
How do you ship?
We Ship all of our products via UPS (Ground, 2 Day, 3 Day), There must be an individual over the age of 21 available to sign for the wines upon delivery.
Can I come in and pick up my order?
If you live nearby you can pickup your wines directly from us. Please choose the “Local Pickup” option and we will call you shortly after you place your order to schedule a time.
How are your shipping rates calculated?
We use a standard UPS plugin from woocommerce that calculates the rate based upon zip code and weight by using the UPS API.
Do you ship to PO Boxes?
No we do not ship to PO Boxes. Nor do we ship to APO or FPO boxes. Sorry.
When will you ship my order?
Your order will be shipped as soon as possible, with that in mind, our normal outgoing shipping days are Mondays and Wednesdays. We would like your wines to arrive on or before Fridays so you can enjoy them with your weekend. If your require your wines to arrive by a specific date please please email or call us and we’ll do our best to meet your needs.
Can I track my package?
Yes you can. We will email you the tracking information as soon as your package ships.
Will my wines be safe in their travels?
Yes, we take the utmost care in preparing your wines for shipment. We use standard UPS approved shippers made out of recyclable corrugated cardboard and a molded fiber tray. Obviously, once the wine has left our facility it is out of our hands, we assume no liability and cannot be responsible for damage to wine.
Do you ship in time of hot or cold temperatures?
To protect the integrity of the wine, we will hold wine shipments in extreme heat conditions. You will be notified via email if the order has been delayed due to weather. Insulated shippers may be available in the future at a small fee.
What do you require to receive shipment?
In order to accept a shipment containing alcohol an individual of legal drinking age (21) must sign for the order. UPS will require an ID upon delivery, to ensure the receiver is over 21.
More questions? Contact us here: firstname.lastname@example.org